Mweb.... NO MORE click-click ding-****

So disappointed in this once great company. Only way of communicating with them seems via Facebook as their call centre only directs you to a leave your number and we'll get back to you. You can try and make use of their website to lodge a query, if the website works... I mean, internet provider without a functioning website...

So, I ordered a 100mph fibre line on 17 Dec 2019, router was dropped off on the 2nd of Jan but no Tech came out so no internet... That's when we started trying to get hold of them with no success. When you finally get through to a person, not a automated response, that person simply transfers you the automated answering message again. Nothing resolved and it was almost a month.

Finally I received a sms saying that Telkom (Open Serve) cancelled the installation... Really... Now I want to wait till month end to see if they send me an invoice.

I should have listened to my wife who warned me against Mweb.