Mweb - NO Internet & NO service provider

Hi Mweb Non- Service providers

I have already exhausted tens of hours on this and thus am finding it difficult to waste even more time on this but i have to make it known.

In June 2022 i logged a request for a move of Fibre line, i was advised that it was too early so i logged another in early July 2022. The move was to take effect 1st August 2022, as proactive as i am - It counted for nothing as apparently the seller of the property i bought and moved to only requested for his line at the premises to be cancelled on the 31st August 2022. To my surprise, Mweb advised me of this only upon calling in to follow up whilst my wife who is working from home was forced to buy over R1000.00 worth of mobile data due to Mweb not being able to advise any further.

After a couple of more hours spent on calls Mweb arrives at the final conclusion "There is nothing we can do but wait for Vumatel"

This is beyond frustrating !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!