NB
Nothando B
1 reviews | Active since Sept 2026
09 Sept 2026, 23:46
MWEB no internet for 2 days - Florida Roodepoort
No internet since 04 Sept 15:00. Router HUAWEI-B*** says Connected without internet. I tested MWEB SIM in my phone still no internet so problem is MWEB. On 05 Sept I held from 16:52 to 19:30 for 2h37m and agent hung up when I started explaining. I logged via chat on help.mweb.co.za. still no response. I have been calling since yesterday, no help from MWEB!Need callback ASAP. You are ignoring my DM's on Twitter! I have been your customer for years and this is the treatment i am getting from your provider?Your service is horrible!! I need assistance ASAP.Email ***. Florida.
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Mweb's replyOfficial
10 Sept 2026, 09:26Hi Nothando,
We understand how frustrating it is to have been without internet since 4 September and to have spent hours trying to get assistance without receiving the support you needed.Your query has been logged with our Technical Support Team under reference MWB***2. The team will review the connectivity issue and assist further.Kind regards,
The Mweb Team
We understand how frustrating it is to have been without internet since 4 September and to have spent hours trying to get assistance without receiving the support you needed.Your query has been logged with our Technical Support Team under reference MWB***2. The team will review the connectivity issue and assist further.Kind regards,
The Mweb Team
Mweb's reply10 Sept 2026, 09:26
Official
Hi Nothando,
We understand how frustrating it is to have been without internet since 4 September and to have spent hours trying to get assistance without receiving the support you needed.Your query has been logged with our Technical Support Team under reference MWB***2. The team will review the connectivity issue and assist further.Kind regards,
The Mweb Team
We understand how frustrating it is to have been without internet since 4 September and to have spent hours trying to get assistance without receiving the support you needed.Your query has been logged with our Technical Support Team under reference MWB***2. The team will review the connectivity issue and assist further.Kind regards,
The Mweb Team