1 reviews | Active since Apr 2020
Mweb no good provider
Starting off with the just of the story. I paid my internet about 5 days ago. Internet worked fine for 3 days after payment then gets suspended due to non-payment. How? I can't explain. I call the service provider a day ago and there's a bunch of back and forth, nothing close to offering a solution but a whole bunch of checks although they can pick up payment is done. A day later, and still no internet, I'm still making contact with them to find out the solution but get told they need to do checks and follow up on yesterday proceedings. What in heaven!!! I ask to speak to a supervisor, this cannot happen but call back will be put in place. The business day is coming to an end and still no call back - ***ard supervisors. Mweb has no customer etiquette. For such a large company, one would've thought they would have solutions for issues, clearly not. Poor, poor, poor....
