NV
Naas V

1 reviews | Active since Feb 2013

02 Mar 2018, 09:55

MWeb - no client service

I am still waiting for a call or email to provide feedback about my enquiry on International Internet speed of 21 February. Total lack of client service.

0
Replies (1)
Mweb
Mweb's reply07 Mar 2018, 14:21
Official

Good day naas-viljoen

Thank you for bringing this to our attention.

As per your discussion with our Customer Communications Hub consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,