Mweb Nightmare!

Forget taking Mweb with you when you move! It has been an absolute nightmare trying to get my account moved across to my new address. Now that the account has been moved, I have no internet connection?! I have to restart my router every 10 minutes before I actually just give up! Try getting hold of Mweb - well that is an absolute joke too! Log a query, you will get some huge instruction list of how to fix the problem that no body can actually understand! I have sent mails, called, logged queries and nothing changes, I still don’t have internet almost a month later. You can get a better package with RSAweb, the same 35/25 line for R200 cheaper. Maybe their customer support is better too. If my internet problems are not fixed within the next couple days, I am going to reverse this months payment and move across to RSAweb!