hC
helen C
1 reviews | Active since Sept 2014
29 Oct 2015, 12:50
MWEB NEVER FUNCTIONS AT THE END OF THE MONTH
THIS IS THE ABSOLUTE WORST SERVICE PROVIDER.<br> IT OFFERS A SERVICE IT IS INCAPABLE OF SUPPLYING.<br> I HAVE MWEB UNLIMITED BUT TOWARDS THE END OF EVERY MONTH IT SLOWS TO A STANDSTILL.<br> IT IS COSTING ME MONEY BECAUSE I CANNOT DO ANY BUSINESS OVER THE INTERNET.<br> EVERY TIME I PHONE THEM THEY PRETEND NOTHING IS WRONG. WHEN I ASK TO CANCEL MY MWEB I GET CUT OFF.<br> <br>
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Mweb's replyOfficial
29 Oct 2015, 13:43Hello helenclementz,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The usage statistics do not reflect a connection indicative of slow speeds.
We are looking into what may be affecting your connection and will be in contact with you with feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The usage statistics do not reflect a connection indicative of slow speeds.
We are looking into what may be affecting your connection and will be in contact with you with feedback.
Kind regards
MWEB Client Services
Mweb's reply29 Oct 2015, 13:43
Official
Hello helenclementz,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The usage statistics do not reflect a connection indicative of slow speeds.
We are looking into what may be affecting your connection and will be in contact with you with feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
The usage statistics do not reflect a connection indicative of slow speeds.
We are looking into what may be affecting your connection and will be in contact with you with feedback.
Kind regards
MWEB Client Services