Mweb network (Telkom and Vuma Fibre)

I don’t why Mweb took a deal with other networks if don’t know how to fix it. Am so angry at the fact that everyday I have to contact them cause their network is not working Telkom and I have two service which is Vuma Fibre which is the same, what’s worse is their consultant when you call or WhatsApp them who seem to not care , I mean some of us are using data to work I was shocked recently when a consultant told me I won’t be connected for 3 day, what must I do for 3 days , what steps can you do to help me in a meantime since I payed I was told there nothing we can do just wait , I pay more than a R1000 for these services it’s not like I have them for free, I regret taking their service, they need to do better or stop the business cause they failing