mM
manqoba M
1 reviews | Active since Jun 2014
04 May 2026, 21:48
Mweb needs a shutdown
They failed to debit, I then decided to do self deposits that I consistently doing them, now they closed the account and the network. They didn't end there, they took my name to itc. From here, I will need their offices and I will also need to write a letter to the competition commission.
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Mweb's replyOfficial
05 May 2026, 08:53Hi Manqoba,
Thank you for taking the time to raise this with us. We understand how distressing and frustrating this situation has been, particularly after making consistent self‑deposits and then finding your account and service closed, along with concerns around your credit record. We acknowledge the seriousness of this matter and the impact it has had on you.
We have escalated this to our Finance Team to review the account in full, and they will be reaching out to you directly to discuss the details and provide clarity on the actions taken.
If you require any further engagement on this matter, you’re welcome to send us a direct message via Hello Peter and we will ensure it is followed up accordingly.
Kind regards,
Mweb Team
Thank you for taking the time to raise this with us. We understand how distressing and frustrating this situation has been, particularly after making consistent self‑deposits and then finding your account and service closed, along with concerns around your credit record. We acknowledge the seriousness of this matter and the impact it has had on you.
We have escalated this to our Finance Team to review the account in full, and they will be reaching out to you directly to discuss the details and provide clarity on the actions taken.
If you require any further engagement on this matter, you’re welcome to send us a direct message via Hello Peter and we will ensure it is followed up accordingly.
Kind regards,
Mweb Team
Best regards,
Mweb's reply05 May 2026, 08:53
Official
Hi Manqoba,
Thank you for taking the time to raise this with us. We understand how distressing and frustrating this situation has been, particularly after making consistent self‑deposits and then finding your account and service closed, along with concerns around your credit record. We acknowledge the seriousness of this matter and the impact it has had on you.
We have escalated this to our Finance Team to review the account in full, and they will be reaching out to you directly to discuss the details and provide clarity on the actions taken.
If you require any further engagement on this matter, you’re welcome to send us a direct message via Hello Peter and we will ensure it is followed up accordingly.
Kind regards,
Mweb Team
Thank you for taking the time to raise this with us. We understand how distressing and frustrating this situation has been, particularly after making consistent self‑deposits and then finding your account and service closed, along with concerns around your credit record. We acknowledge the seriousness of this matter and the impact it has had on you.
We have escalated this to our Finance Team to review the account in full, and they will be reaching out to you directly to discuss the details and provide clarity on the actions taken.
If you require any further engagement on this matter, you’re welcome to send us a direct message via Hello Peter and we will ensure it is followed up accordingly.
Kind regards,
Mweb Team
Best regards,