Mweb must be closed down, corn artists!!!!

I haven't even used their services and I want to cancel already, useless on another level. To get someone to help you is a struggle, chat line is just for show that disconnects you tight after you select reason for reaching out. It happens all the time, I just wish I came here first before I app****. Just received their router that nobody told me I was going yo receive, I was told to wait for a call from the connections team and they'll let me know the next steps. Next thing I'm receiving a call telling me they're downstairs to deliver my parcel. Don't even know what to do with this router cos I'm not sure how to connect it. To get someone to help is another problem, I'm done. Can't deal with this, don't tolerate this, at home, in any form of relationship I won't accept it here too. They deserve to be closed down, this is not how you treat consumers, paying one's!!!