Mweb / MTN pathetic WiFi

I got Mweb WiFi through MTN and what a total waste of money. 15mbsp and the highest it’s ever been is 2.9mbps. What’s worse Mweb only caters in business hours so someone like me that works 7 days a week can never sort out an issue. I am not aloud to have my phone by me between 7am and 17:30pm. The let’s chat and WhatsApp channel are just as pathetic. Then furthermore they deduct ridiculous amounts off your bank account. On the 22nd of January I paid a direct payment of R299 via electronic transfer because the site said that what I owe. So I did. Then in the beginning of February they deducted R514 and the invoice shows the months tariff plus from the 21st of January. So why the hell did I have to pay 299 in January. And best of all it’s show no internet connection most of the time so why am I paying. I am so disgusted and rather angry that these WiFi providers just try making money out of you but never provide the service they advertise. Why is there no support after hours that’s just pathetic.

I have sent emails and tried to contact them on WhatsApp and the Mweb site and tried to call MTN too but nothing. Mweb account number ***0