ZM
Zizo M
1 reviews | Active since Oct 2020
28 Oct 2020, 13:06
MWEB moving department is the worst
I have been emailing and calling mweb for the past week regarding moving my fibre and no one is getting back to me. What does a person need to do in order to get feedback from this company. Customer service is ridicoulous as you never get any answers or help. I sent multiple emails been calling everyday and Im told that they are emailing the moving department. Till today I have no connection. Can somebody help me with a contact I can use to get this sorted.
Helpful (0)
Replies (1)0
Replies (1)ZM
Zizo M's updateReviewer Update
29 Oct 2020, 21:40A week later still nothing from mweb regarding installation of my fibre. In this day and age where people work from home we still struggle to get through to service providers for services we pay for. I was very happy with the mweb but this is just disappointing . They need to work on improving their channels so clients queries are dealt with faster. I just want my fibre installed
ZM
Zizo M's update29 Oct 2020, 21:40
Reviewer Update
A week later still nothing from mweb regarding installation of my fibre. In this day and age where people work from home we still struggle to get through to service providers for services we pay for. I was very happy with the mweb but this is just disappointing . They need to work on improving their channels so clients queries are dealt with faster. I just want my fibre installed