Mweb most utterly disappointed service in whole South Africa!!!!!!!!!

Item: Mweb
Rating: 1
Author: RUDA L

Been holding on for 40min for customer care no answer and was cut off! Now I am on live chat for 1hr and 30min and still no answer from technical support????? Utterly disappointed!!!!!

Helpful (0)

Replies (1)

Mweb's replyOfficial

01 Apr 2026, 08:15

Hello Ruda.

Thank you for bringing this to our attention. Waiting this long on both calls and live chat, only to be cut off, is understandably frustrating and not the level of service we aim to deliver.

Please feel free to send us a private message with your profile and query details. We’re always eager to help and will prioritise getting this resolved for you.

Kind regards,
The Mweb Team

Mweb's reply01 Apr 2026, 08:15

Official

Hello Ruda.

Thank you for bringing this to our attention. Waiting this long on both calls and live chat, only to be cut off, is understandably frustrating and not the level of service we aim to deliver.

Please feel free to send us a private message with your profile and query details. We’re always eager to help and will prioritise getting this resolved for you.

Kind regards,
The Mweb Team