Mweb messed up the credit

Because of mweb a month later telkom wants to cut off our line Mweb never sent us the credit or to Telkom for the adsl line we already payed to Mweb for when we cancelled by them its unfair i have to pay twice for the same service and what problem is it for Mweb to just pay it to telkom and give proof of payment to me.<br> <br> Time of complaint mweb didnt pay the full ammount we owe to Telkom R179 they only payed R 122 and we cant even pay that ammount because of deduction costs.