WB
Willem B
1 reviews | Active since Dec 2012
09 Feb 2015, 18:21
Mweb managers rude
When i spoke to the call centre agent and asked her to procide me with a call ref nr that MWEB has logged on my behalf with telkom, she could not provide it to me. This was for a call logged more than 72 hours and just need telkom to change a port setting.... Speaking to Sarel, the manager, he was very rude, spoke over me and refused to disclose the process by which they \log calls"with telkom"
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Mweb's replyOfficial
10 Feb 2015, 11:30Hello wjbot,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Feb 2015, 11:30
Official
Hello wjbot,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,