CJ
Chris J
1 reviews | Active since Dec 2011
18 Feb 2015, 19:34
Mweb mail servers down
Mweb mail server has been down since this morning. I have had to reset my password as the old password was not accepted. So I reset my password successfully (according to MWeb), but at 19:30 the new password is still not accepted. <br> I will support a class action against Mweb, as I am paying for a service that is not delivering. And how do I know that I have not lost any mails?<br> It seems to be time for change.
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Mweb's replyOfficial
19 Feb 2015, 11:57Hello ChrisJoubert,
Thank you for bringing this matter to our attention.
As per your telecon with our Customer service consultant we trust that this matter is now resolved but please do not hesitate to contact us should you require further assistance.
We are grateful for your feedback as we continually strive to improve our levels of service and support to our customers.
Kind regards
MWEB Client Services
Thank you for bringing this matter to our attention.
As per your telecon with our Customer service consultant we trust that this matter is now resolved but please do not hesitate to contact us should you require further assistance.
We are grateful for your feedback as we continually strive to improve our levels of service and support to our customers.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply19 Feb 2015, 11:57
Official
Hello ChrisJoubert,
Thank you for bringing this matter to our attention.
As per your telecon with our Customer service consultant we trust that this matter is now resolved but please do not hesitate to contact us should you require further assistance.
We are grateful for your feedback as we continually strive to improve our levels of service and support to our customers.
Kind regards
MWEB Client Services
Thank you for bringing this matter to our attention.
As per your telecon with our Customer service consultant we trust that this matter is now resolved but please do not hesitate to contact us should you require further assistance.
We are grateful for your feedback as we continually strive to improve our levels of service and support to our customers.
Kind regards
MWEB Client Services
Best regards,