Mweb - M indless and Pathetic

Mweb service does not exit, in fact, they should be rated a -10. I don't think the directors/management have any idea how pathetic their service is really.

Why don't you, D / M, try calling your own Technical dept. and see how you get on....I called Friday evening approx. 18h30 (try then), 8 August. After 42min (living in hope), from the start to me giving up and spending a fortune on the call and continuously hearing a recorded message saying, from the start to me ending the call saying "You are first in the queue". I though Lucy Me, 42min later not so lucky. I wonder which queue?. Clearly one that goes nowhere!.

Does Mweb not operate a "Call Back" service for their customers?.

Not really sure why I still support Mweb, probably, like many thousands of others, it's a pain in the neck to move. For those thinking of supporting Mweb - give it a miss there are others that will provide good reliable service and care about their customers...