MWEB LTE sales service is *******

Dear MWEB. A longstanding client who is being forced to cancel his contract with you. Your sales staff are arrogant, obstinate and clearly not interested in making a sale. Salesperson Honey is rude and just does not hear the client. Last week she exasperated me so much that I actually used an expletive. I live in a rural area. I have MWEB ADSL. Now I want MTN LTE. It is available in my area. My wife currently has a contract for the same location. Your coverage map is wrong. Why cant you geolocate me? Or should I deal with MTN directly and say bye bye to MWEB? I can't believe your service has become this bad. So disappointed.