MWEB LTE - CELL C does not compare

I have been with MWEB for many years and changed from ADSL to RAIN LTE which was excellent. A few month ago I called to hear if they have any cheaper options and they informed me I would save a little on CELL C.

I made it very clear that needed I MUST BE ABLE to go back to the RAIN if CELL C is bad.

CELL C LTE is a disaster. It was off for a while country wide and I get very bad throughput no matter where it is located.

After many e-mails and calls to MWEB I am still unable to get it resolved. Many false promises and no action to call back and listen to the voice recordings to see if I am lying later and now I am told that the RAIN is about R400 a month more than what I was paying. I need 200 to 220 GB per month.

This is not as per my agreement with the salesman at the time. Why am I paying still for CELL C if I made it clear I don't want it.

It is very simple. CELL C is not able to deliver the service and RAIN was perfect for my needs. I had a clear agreement that I could go back to RAIN which they are now back-tracking on and want to push up the price.

MWEB if you are unable to help me then please come and fetch your equipment so that I can find a suitable service provider that is willing to give me worth for my money. I am averaging between .8 and 3mb/s on LTE now. RAIN was around 15MB average.

We have a Vodacom fibre connection in my garden. Let me know if I need to activate it and please stop charging me unless I see a RAIN LTE SIMM in my router. And please explain why you changed my account number after so many years.