Mweb = Low Prices = No customer Service

Avoid Mweb. Honestly if you are reading this, don't be fooled by their low prices. Their prices are lower, because their customer service doesn't exist. They will cancel your data without your permission and then still want to charge you for this. They will never call you back to sort out any issues.

You are better off trying any other ISP like Axxess, Web Africa or Afrihost.