EE
Evan E
1 reviews | Active since Jun 2026
08 Jun 2026, 17:12
MWEB live chat, 10+hrs to achieve authorization of installed line 5 days ago !!!, no resolution NIGHTMARE, still trying!! By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www
MWEB live chat, 10+hrs to achieve authorization of installed line 5 days ago !!!, no resolution NIGHTMARE, still trying!! By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www.hellopeter.com/legal/legal
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Replies (1)
Mweb's replyOfficial
09 Jun 2026, 08:15Hi Evan,
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend such a long time trying to reach support, especially when you’re struggling to get your service activated and are eager to get connected. When onboarding takes hours of effort without resolution, it can feel exhausting and discouraging.
This is not the smooth and efficient activation experience we aim to deliver, particularly when you’ve already waited several days since installation.
We have requested the team handling activations to urgently follow up with the network provider, and to provide you with a direct email update on the status and next steps so you’re not left without clarity.
If yoy require any additional assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue assisting.
We will continue pushing this internally to ensure your service is activated and that you receive clear feedback as soon as possible.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend such a long time trying to reach support, especially when you’re struggling to get your service activated and are eager to get connected. When onboarding takes hours of effort without resolution, it can feel exhausting and discouraging.
This is not the smooth and efficient activation experience we aim to deliver, particularly when you’ve already waited several days since installation.
We have requested the team handling activations to urgently follow up with the network provider, and to provide you with a direct email update on the status and next steps so you’re not left without clarity.
If yoy require any additional assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue assisting.
We will continue pushing this internally to ensure your service is activated and that you receive clear feedback as soon as possible.
Kind regards,
Mweb Team
Mweb's reply09 Jun 2026, 08:15
Official
Hi Evan,
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend such a long time trying to reach support, especially when you’re struggling to get your service activated and are eager to get connected. When onboarding takes hours of effort without resolution, it can feel exhausting and discouraging.
This is not the smooth and efficient activation experience we aim to deliver, particularly when you’ve already waited several days since installation.
We have requested the team handling activations to urgently follow up with the network provider, and to provide you with a direct email update on the status and next steps so you’re not left without clarity.
If yoy require any additional assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue assisting.
We will continue pushing this internally to ensure your service is activated and that you receive clear feedback as soon as possible.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We understand how frustrating it must be to spend such a long time trying to reach support, especially when you’re struggling to get your service activated and are eager to get connected. When onboarding takes hours of effort without resolution, it can feel exhausting and discouraging.
This is not the smooth and efficient activation experience we aim to deliver, particularly when you’ve already waited several days since installation.
We have requested the team handling activations to urgently follow up with the network provider, and to provide you with a direct email update on the status and next steps so you’re not left without clarity.
If yoy require any additional assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue assisting.
We will continue pushing this internally to ensure your service is activated and that you receive clear feedback as soon as possible.
Kind regards,
Mweb Team