MWeb & Link Africa

I am totally unsatisfied with the service from both Mweb and Link Africa. My fibre line at home has been down since Sunday. I have stressed the urgency of having the fibre up and running as we are working remotely. We have spent money buying data everyday in the hope of the problem been attended to. Monthly payments are made promptly, yet our queries are far from being treated promptly. Very dissatisfied customer.