Mweb line upgrade **** to make more money with call out fees!!!!

Do not use MWEB!!!! They recently upgraded my 100meg line to 200meg, but when you do a speed test it's still only 90 meg, even when line is plugged into laptop only 90 meg, it's NOT my router (router 300meg +) when I ask them is my line restricted in box outside THEY WILL CHARGE YOU R2000 CALL OUT FEE TO COME AND CHECK! (Anew money making scheme!) left countless queries but the technicians won't help!!!