Mweb lies about reopening of my ***

Hi Manqoba,  

We understand how frustrating this must be, especially when the account reflects as active but you’re still unable to use your connection properly at home. We’d like to look into the service status and connection details more closely so we can identify what’s causing the issue. 

To assist you further, please send us a direct message with your account details and a brief description of the problem you’re experiencing so we can investigate this properly for you. 

Kind regards,
 The Mweb Team