MWeb lies

MWeb promises to be better than the opposition. Nonsense. They are as bad or worse. I signed a fibre contract with MWeb on 1 April. I had already an account with them, therefore there was no need for setting and checking details.I also have the full Vumatel installation completed by others. In spite of this, 16 days later I am still waiting for delivery of the Router. Calls are not answered, and after waiting twice over 25 min on the line, I hung up. Their marketing department is obviously directed to lie for their employer, promising results that they cannot meet. MWeb is probably the worst service provider in RSA. Beware of their empty promises!! They are just after your money.