MWEB **** ABOUT \ALL INCLUSIVE PACKAGE\""

IN NOVEMBER 2015 I WAS GIVEN A CALL FROM THE MWEB CALL CENTER AND WAS TOLD ABOUT THE \ALL INCLUSIVE PACKAGE\" FROM MWEB. BEING IMPRESSED I TOLD THE LADY TO CALL ME THE NEXT DAY AS I WOULD DISCUSS WITH MY HUSBAND AND MAKE A DECISION. SO MY HUSBAND DID TELL ME SEVERAL TIMES TO CONFIRM THAT THE \"ALL INCLUSIVE PACKAGE\" INCLUDES THE TELKOM LINE RENTAL. I CONFIRMED THIS WITH THE LADY WHO CALLED ME BACK THE NEXT DAY. SHE INSISTED WHEN I ASKED HER THAT IT IS \"ALL INCLUSIVE\", SHE SAID THAT I WILL ONLY PAY FOR CELL PHONE CALLS FROM MY TELKOM LINE. SO I AGREED AS SHE KEPT ON REPEATING \"ALL INCLUSIVE\". I DONT THINK ITS FAIR THAT AFTER 4 MONTHS I GET A BILL OF R1100.00 FROM TELKOM STATING I OWE THEM FOR LINE RENTAL AS WELL. I REQUESTED FROM YOUR CALL CENTRE THAT THEY GET THE CALL RECORDINGS FOR ME SO I THAT I CAN VERIFY WHAT I WAS TOLD. THIS IS DOWN RIGHT FALSE ADVERTISING AND IF I HAVE TO INVOLVE MY LAWYERS I WILL HAVE TO, IF I DO NOT GET REIMBURSED FOR THE TELKOM BILL. AND GET IT PAID FOR THE REMAINDER OF THE CONTRACT I HAVE WITH MWEB. I ASKED FOR ME TO GET ANSWER ON THIS MATTER TODAY, I WILL WAIT TILL THE END OF TODAY AND TAKE FURTHER ACTION THEREAFTER. REALLY NOT FAIR!!! *****!!"