DG
DANIE G
1 reviews | Active since Feb 2015
18 Feb 2015, 17:35
mweb just make promises and its cost me a fortune
I PURCHASED A ADSL UNCAPED 2M LINE WITH A 24MONTH CONTRACT.<br> THEY PROMISED ME THAT THEY WILL TAKE CARE OF THE TELKOM LINE RENTAL AS WELL.<br> IVE PHONED AND LODGED A COMPLAINT FEW TIMES AND JUST GET PROMISES.<br> IM STILL PAYING THE LINE RENTAL FOR MORE THAN 6 MONTHS NOW.<br> <br> IS THERE A WAY TO GET IT FIXED OR TO GET OUT OF THE CONTRACT
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Mweb's replyOfficial
19 Feb 2015, 09:40Hello ganiegou,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been resolved. We would like to apologise sincerely for your frustration.
Please do not hesitate to contact us on *** should you require any assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been resolved. We would like to apologise sincerely for your frustration.
Please do not hesitate to contact us on *** should you require any assistance.
Kind regards
MWEB Client Services
Mweb's reply19 Feb 2015, 09:40
Official
Hello ganiegou,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been resolved. We would like to apologise sincerely for your frustration.
Please do not hesitate to contact us on *** should you require any assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been resolved. We would like to apologise sincerely for your frustration.
Please do not hesitate to contact us on *** should you require any assistance.
Kind regards
MWEB Client Services