TW
Ted W

1 reviews | Active since May 2021

22 Sept 2021, 16:48

Mweb just dont get it. That free Router isn't worth the box its packed in!

M web just dont get it! They apparently did a partial credit to correct their total lack of client service. I want out! The new service provider is already in position at a better price with a faster uncapped untethered line. I needed to pay for my own technician because M Web just wanted the order, THE DID NOT LISTEN to the ISSUES relating to THICK WALLS & REBAR in our 2 bedroomed apartment. If they are not serious perhaps they should get out of the business! The new people seem far more on the ball! Everybody is suffering from the Pandemic, When large corporations use it as an excuse for tardy Service the HaIrs on the Back my Neck Stand Up! On the other hand it is a marvellous opportunity for young all go ahead switched on companies to win market share! That is how I built my touring business.

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Ted W's update30 Sept 2021, 15:00
Reviewer Update
Today they ask if I want to Xcl the contract? I say YES Absolutdly! They calculate an early contract termination fee of R1683.00 ,. Although I cancelled in writing on August 14th! They now tell me I must pay up first then they will terminate in 1 months time 7 charge me the normal monthly charges.. Does the poor consumer have no rights at all to these monopolistic gouging companies who Don't know the meaning of Customer service? There motto is the Customer is ALWAYS IN THE WRONG!