MWEB, just ANOTHER dreaded service provider...

I was really interested in the offers of MWEB, and the feedback I had received from some of your clients in the past have only been great... However, now that I am becoming a client of @MWEB, I am seriously doubting the decision and I think that the so-called "great and fast services" have been left in the past... I have given them 3 opportunities to prove that their services are great, and that they get their work done as promised... They only have 1 opportunity left, this has been the WORST service ever. I had even spoken to one of their managers, that helped...only for one day though, and now, we were back to square one again! The support team might just as well not even exist, because I'm sure they don't communicate to the rest of the team, and/or don't make notes for the specific clients account. I'm seriously disgusted with MWEB services thus far, still sitting without any INTERNET at home, and now I'm told to wait till Monday before anything can be done to resolve my issues, which in fact has been queried for almost a full months time by now. I am inclined to advise other consumers to perhaps consider a different ISP as I don't wish these difficulties upon anyone.

I hope this message will be received loud and clear, and I really hope that future services will be looked at and made sure to be improved, otherwise I will be looking for another ISP provider.

Regards.