MWEB ISSUES

I am so frustrated with MWEB - I have been trying to contact them now for three days. Technical support does not answer the phone after being number 33 in the line! Then, my email password all of a sudden stop working, then works again. Today I tried to contact them again... "we have located your account and sent a pin to your registered number" NO PIN WAS RECIEVED! holding on.. again number 24 in line! Zoom all of a sudden STOPPED working... after working for years using MWEB servers... not working through my macbook, MS Desktop or my apple phone - all the troubleshooting steps online points back to the mweb DNS server configuration being the issue. WHAT THE HECK IS GOING ON WITH YOUR SERVICES MWEB! I also logged a complaint using the mweb app three days ago - nothing has been done, no feedback...