Mweb isp poor. Even by African standards.
So I got mweb as my isp for my brand new fibre line. It worked from 4pm till 8:15pm and has now gone down. It's a brand new installation with brand new routers lines and modems. Guess what? Their call Centre closes at 8pm. Convenient. For them. I thought this was an established isp? This is not bad service. It's completely ridiculous.
Good afternoon
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Good afternoon
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,