MWEB ISP bad communication

I am deeply dissatisfied with the service provided by MWEB ISP. Despite clearing the activation costs on Wednesday, the 23rd, I have yet to receive any confirmation. Registering on the app has proven futile, as it does not reflect my order in the system. The initial sales team made several promises that have not been fulfilled. Moreover, the current sales representatives are vague and unable to provide concrete answers. The process of reaching out for assistance is frustrating and inefficient; you are required to hold for a call agent and submit all your details while waiting. Upon finally connecting with a sales person after a 17-minute call and a 15-minute wait, the rep was unable to offer any help. This lack of communication and support is unacceptable and has caused significant inconvenience. I would not recommend MWEB ISP based on my experience.