Mweb is very petty

Mweb refuse to waive the 1 month cancelation notice on my account. I have been an Mweb customer for years. Stayed with them even through the atrocious ADSL internet speeds. (i'm convinced they throttle the line to get us to move to Fibre). So now my line is down due to lightning and my router is busted. Now with Telkom in the process of moving from ADSL it makes no sense from me to buy a new ADSL router, to use for just one month while i serve my notice.

Even if i had accepted their offer to credit me for a R300 router (to use for just 1 month), the internet speed is just sooooo bad that I wouldn't want to put up with them anymore. Were it not for the lightning damage, i would have seen out my 1 month notice and suffered in silence as i have for so long, but the under current circumstances i see no cause to fix the line and get a new router.

despite my my very long relationship with them Mweb have shown little or no desire to meet me halfway when: 1. in spite of my slow speed experience with them i had considered switching to fibre with them with the only request that my account be placed on hold while i renovate my house and reinstated to include the period of suspension when the renovations are concluded. 2. Now in my request to be released from my 1 month notice on my month-to-month account.