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Richardt R
1 reviews | Active since Nov 2017
04 Nov 2017, 20:37
Mweb Is the worst ISP ever
I have been with Mweb for almost 9 years and lately I am really really disappointed in their customer service. I pay my account of 699 every month for a 4mb uncapped adsl premium package. Lately I see so many other beter deals from Service providers making me think what am I actually still doing with Mweb. Now I have phone them repeatedly about my connection that drops the whole time and they can not give me a solution. Also asked for Sales to contact me about upgrading, but no response. I'm sick of terrible customer service so I will be cancelling with Mweb. They are the worst ISP ever!! Mweb feel free to contact me about this review
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Mweb's replyOfficial
06 Nov 2017, 12:48Good Day Richardt,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Nov 2017, 12:48
Official
Good Day Richardt,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,