SB
Shannon B

1 reviews | Active since Dec 2021

06 Dec 2021, 16:13

Mweb is the worst company one can ever do business with!

I app**** online with Mweb they came after 3 days which was the 14th of October 2021.

It is the 6th December 2021 today, a total amount of R528,2 has been taken from my account. I never used an MB of their data.

Their customer service is the worst ever telling me on Facebook I should call them after I'm the one losing I still need to use my airtime.

They don't even reply on other social media platforms.

I don't want to use their service anymore. I lost more than 10 customers the last amount that was deducted from my account was meant for my editing software. So now I am already buying data to service my existing clients with my own money and now I can't work because my editing software is non operational.

They are just busy breaking don't a start-up business and I went with them knowing they are in business since 1997.

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Replies (1)
SB
Shannon B's update06 Dec 2021, 17:44
Reviewer Update
Can't believe it checked my MWEB account 😡 They are deducting for my fibre but I didn't even get my free month yet or even use of their data. They can also see no data has been used from my side. I spoke to one of their employees two weeks ago and told them I'm not connected. He also admitted that they connected the wrong box. The guy said they will call me last week and they will credit me for the downtime, but they taking my money no man Mweb. 😡 😡 😡 😡 😡 😡