MWEB IS RIPPING YOU OFF

Good day, Still very disappointed. I was complaining that LTE connection is extremely frustrating because of the very bad signal. The technical support (Deon) arrange for someone (Theo) to come to my place and check for solutions. Much appreciated. Theo recommended a cell C sim swap, as the signal is better than Rain, that I've had. Also he mentioned that is even cheaper. Now finally the cell C sim arrived, seems like the signal is better, BUT the price increased, plus I have to pay for the sim delivery (R205) too.

IT'S NOT MY FAULT THAT THE "RAIN" LTE CONNECTION NEVER WORKED, EVEN IF I PAID EVRY MONTH!!! How you can sort the technical problem that I had by increasing the monthly subscription??? Our first agreement was R299, NOT R349!!!!! You supposed to check the signal before you proceed with the offer, on the first place. Why I have to pay for the sim to be delivered that I wasn't aware of? I didn't ask for any sim swap I just ask for the service that I'm paying to make it work. MWEB you really proving once again that you're very unprofessional and *********.

VERY DISAPPOINTED!!!! I will share my bad experience everywhere!

Kind Regards, CB Christian