DH
Delise H
1 reviews | Active since Jul 2020
09 May 2026, 08:37
Mweb is pathetic!! Sis
I HAVE NEVER HAD IN MY WHOLE SUCH PATHETIC SERVICE ANY SERVICE PROVIDER! especially since they thriving on sales! One the sale is done and money debited from my account, they have officially ghost me! The consultant who signed me up and promised this process would be seamless hasn't responded to my emails. Each time I call their number since this morning, every consultant dropped the call. I kept calling and they just kept answering and dropping me to a department who is closed, but the answering machine says they open from 8am to 1pm! PATHETIC SIS MAN!
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 May 2026, 09:00Hi Delise,
Going through a sign‑up process that feels seamless at first and then suddenly being met with dropped calls, unanswered emails, and difficulty reaching the right support is incredibly frustrating. We understand how discouraging it is to feel ignored after payment has already been taken, especially when expectations were set that the process would be smooth and well supported.
We would really like the opportunity to look into this properly and assist further. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can review what has happened and ensure the matter is directed to the appropriate team for follow‑up.
Kind regards,
Mweb Team
Going through a sign‑up process that feels seamless at first and then suddenly being met with dropped calls, unanswered emails, and difficulty reaching the right support is incredibly frustrating. We understand how discouraging it is to feel ignored after payment has already been taken, especially when expectations were set that the process would be smooth and well supported.
We would really like the opportunity to look into this properly and assist further. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can review what has happened and ensure the matter is directed to the appropriate team for follow‑up.
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 May 2026, 09:00
Official
Hi Delise,
Going through a sign‑up process that feels seamless at first and then suddenly being met with dropped calls, unanswered emails, and difficulty reaching the right support is incredibly frustrating. We understand how discouraging it is to feel ignored after payment has already been taken, especially when expectations were set that the process would be smooth and well supported.
We would really like the opportunity to look into this properly and assist further. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can review what has happened and ensure the matter is directed to the appropriate team for follow‑up.
Kind regards,
Mweb Team
Going through a sign‑up process that feels seamless at first and then suddenly being met with dropped calls, unanswered emails, and difficulty reaching the right support is incredibly frustrating. We understand how discouraging it is to feel ignored after payment has already been taken, especially when expectations were set that the process would be smooth and well supported.
We would really like the opportunity to look into this properly and assist further. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can review what has happened and ensure the matter is directed to the appropriate team for follow‑up.
Kind regards,
Mweb Team
Best regards,