DV
D V
1 reviews | Active since Mar 2026
04 Mar 2026, 17:22
Mweb is not a good service.
Mweb - very disappointing in 2026 - emails take 1 to 2 days to come into my inbox on Outlook since Mweb so called migration. this has occurred since early January - Cannot get the call centre to answer - takes hours holding on in the que. How can Mweb customers run a business when emails cannot come into their inbox? Disgraceful service lately from Mweb. Debit order still goes off monthy.
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Mweb's replyOfficial
05 Mar 2026, 09:11Good day, Diana,
We understand how disruptive delayed email delivery can be, especially when you rely on it to run your business. That’s certainly not the experience we want for you.
We’ve checked your account and there are currently no visible errors on the mailbox. The mailbox has been successfully provisioned on our side. Please allow up to an hour for everything to fully sync and then test again, as this should resolve the issue if it was related to backend provisioning.
We appreciate you allowing us an opportunity to assist. Your email reliability is important, and we want to ensure this functions as it should. T^
We understand how disruptive delayed email delivery can be, especially when you rely on it to run your business. That’s certainly not the experience we want for you.
We’ve checked your account and there are currently no visible errors on the mailbox. The mailbox has been successfully provisioned on our side. Please allow up to an hour for everything to fully sync and then test again, as this should resolve the issue if it was related to backend provisioning.
We appreciate you allowing us an opportunity to assist. Your email reliability is important, and we want to ensure this functions as it should. T^
Mweb's reply05 Mar 2026, 09:11
Official
Good day, Diana,
We understand how disruptive delayed email delivery can be, especially when you rely on it to run your business. That’s certainly not the experience we want for you.
We’ve checked your account and there are currently no visible errors on the mailbox. The mailbox has been successfully provisioned on our side. Please allow up to an hour for everything to fully sync and then test again, as this should resolve the issue if it was related to backend provisioning.
We appreciate you allowing us an opportunity to assist. Your email reliability is important, and we want to ensure this functions as it should. T^
We understand how disruptive delayed email delivery can be, especially when you rely on it to run your business. That’s certainly not the experience we want for you.
We’ve checked your account and there are currently no visible errors on the mailbox. The mailbox has been successfully provisioned on our side. Please allow up to an hour for everything to fully sync and then test again, as this should resolve the issue if it was related to backend provisioning.
We appreciate you allowing us an opportunity to assist. Your email reliability is important, and we want to ensure this functions as it should. T^