Mweb is good but it'...

 Hello  Xoli.Thank you for sharing this. It’s encouraging to hear that your overall experience with Mweb has been good, and at the same time, we understand how frustrating it can be when reaching our team takes longer than expected. Easy access to support is a key part of a seamless experience, and this is an area we continue to refine.

To make things more convenient, you can use the Mweb App to manage your account, track your connection, and access support without needing to wait in queues. It’s designed to give you more control and quicker visibility when you need assistance: https://help.mweb.co.za/articles/mobile-app/getting-started/navigating-the-mweb-mobile-appIf you ever need direct follow-up or want us to step in on a specific query, please feel free to send us a private message. We're here for you. 

Kind regards,
 The Mweb Team