1 reviews | Active since Aug 2024
MWEB IS *********** AND DOESNT CARE ABOUT ITS CUSTOMERS DO NOT SIGN UP. YOU WILL REGRET IT
Mweb and their customer service are all ***********. The WiFi has not been working for 48 hours and no one has said anything instead we have to call them and wait on long queues to be assisted. Not only do you not get the required assistance but you get sent pillar to post with information that leaves you confused. The one guy said that there is an outage in our area, the Second Lady after him said there is no outage. You use the online bot, it takes 20 minutes to connect you to a tachnician. They have closed the WhatsApp chats that ACTUALLY worked! I regret signing up with MWeb. If I knew what **** show I was putting myself into I wouldn’t have. Worse thing is I work from home and dependent on them when they are so not dependable. They must just shut down their business because they clearly don’t know what they are doing. This is *********** and truly unprofessional. If you can send marketing emails, send emails about issues so that your customers are not left wondering!!!
