Mweb is a very croocked company taking peoples money

my name as Coroline Abrahams i app**** for a fiber connection with them since have had no internet connection since November and they are deducting every month money from my account for months now they failed to solve my problem if you phoned you are kept on hold for more than a half hour with your own airtime are want to cancel with them but you cant because you can get hold off them over the phn