SR
Sanelisiwe R
1 reviews | Active since Mar 2026
05 May 2026, 09:06
MWEB IS A NIGHTMARE
Mweb has to be my worst nightmare if its not disconnections without any reason it is now incorrect billing. I have to constantly fight with this service provider. They do not answer to calls and their Live chat is beyond useless. Please can you get one your agents to contact me ASAP because I will not be charged this ridiculous amount that is reflected in my invoice.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
05 May 2026, 09:16Hi Sanelisiwe,
We understand how frustrating and unacceptable it is to deal with ongoing disconnections, billing concerns, and difficulty reaching support, especially when you feel you are constantly having to follow up and defend incorrect charges.
We take your concerns regarding the disputed invoice amount seriously. To assist us in investigating this further and ensuring the matter is addressed accurately, we kindly ask that you send us a direct message on Hello Peter, confirming the invoice number or the exact amount you are querying. This will allow us to review the billing in detail and take the appropriate action.
We appreciate you bringing this to our attention and will ensure the matter is followed up once the required details are received.
Kind regards,
Mweb Team
We understand how frustrating and unacceptable it is to deal with ongoing disconnections, billing concerns, and difficulty reaching support, especially when you feel you are constantly having to follow up and defend incorrect charges.
We take your concerns regarding the disputed invoice amount seriously. To assist us in investigating this further and ensuring the matter is addressed accurately, we kindly ask that you send us a direct message on Hello Peter, confirming the invoice number or the exact amount you are querying. This will allow us to review the billing in detail and take the appropriate action.
We appreciate you bringing this to our attention and will ensure the matter is followed up once the required details are received.
Kind regards,
Mweb Team
Mweb's reply05 May 2026, 09:16
Official
Hi Sanelisiwe,
We understand how frustrating and unacceptable it is to deal with ongoing disconnections, billing concerns, and difficulty reaching support, especially when you feel you are constantly having to follow up and defend incorrect charges.
We take your concerns regarding the disputed invoice amount seriously. To assist us in investigating this further and ensuring the matter is addressed accurately, we kindly ask that you send us a direct message on Hello Peter, confirming the invoice number or the exact amount you are querying. This will allow us to review the billing in detail and take the appropriate action.
We appreciate you bringing this to our attention and will ensure the matter is followed up once the required details are received.
Kind regards,
Mweb Team
We understand how frustrating and unacceptable it is to deal with ongoing disconnections, billing concerns, and difficulty reaching support, especially when you feel you are constantly having to follow up and defend incorrect charges.
We take your concerns regarding the disputed invoice amount seriously. To assist us in investigating this further and ensuring the matter is addressed accurately, we kindly ask that you send us a direct message on Hello Peter, confirming the invoice number or the exact amount you are querying. This will allow us to review the billing in detail and take the appropriate action.
We appreciate you bringing this to our attention and will ensure the matter is followed up once the required details are received.
Kind regards,
Mweb Team