Mweb is a joke
<p>You people are an absolute joke!!!!!!! I cancelled with you people in August 2016. Now you phone me February 2017 to tell me that you are handing me over due to no payment!!!!! I told the consultant over the phone that we cancelled mweb. She tells me that mweb received the cancellation from me but it wasn't done on a proper cancellation form. Are you kidding me????????? You people better fix this immediately!!! Don't tell me you received my cancellation but it wasn't done to your satisfaction!!! I expect a call from you people!</p>
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Mweb's replyOfficial
13 Feb 2017, 13:42Good day Jono
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addresses and forwarded to the relevant persons.
We will escalate the query and remain in contact with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply13 Feb 2017, 13:42
Official
Good day Jono
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service representative, this matter has now been addresses and forwarded to the relevant persons.
We will escalate the query and remain in contact with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,