S
Senzo

1 reviews | Active since Sept 2026

03 Sept 2026, 09:49

MWEB is a good service provider

MWEB is a good service provider. The only problem is that when calling you stay on the line for a very long time without response. Sometimes even your airtime get finished

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Replies (1)
Mweb
Mweb's reply03 Sept 2026, 09:51
Official
Hello Senzo
 We understand how frustrating it is to spend a long time waiting for assistance, especially when you’re using your airtime while holding for a response.Your feedback around our call wait times is important, and we’ll share it with the relevant teams as we continue working to make support easier and quicker to access.Thank you for choosing MWEB and for being open about where we can improve. ⭐

Kind regards,
The MWEB Team