FS
Fairuz S

1 reviews | Active since Feb 2016

05 Sept 2018, 11:57

#mweb is a flunking waste of time & money !!!!!

i have been using an mweb email address for a while now & for the past 6 months emails are not being received timeously by my recipients. some emails i send are received 6 hours later. i have contacted mweb on several occasions most of their technicians are useless notwithstanding; they have no clue what the problem is? what a useless company !! i think i should leave a standard message on my emails and begin to use my gmail account. what is the use of paying a monthly fee for an email that never flunking works properly !

0
Replies (2)
Mweb
Mweb's reply06 Sept 2018, 14:55
Official

Good day

Thank you for bringing this to our attention.

We have tried unsuccessfully to contact you. Please private reply with your preferred contact number.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

FS
Fairuz S's update15 Sept 2018, 07:56
Reviewer Update
Useless pathetic waste of money & time. I do not take calls - but to date this appalling business could not even send an email in response to my concerns raised - how ironic perhaps the email would never have reached me anyway. will cancel this email account as soon as possible