1 reviews | Active since Mar 2023
MWEB internet woes.
The Mweb service has deteriorated very quickly. My contract, according to our email communication with Mweb started on 20/05/21 and, even though there challenges of downtimes and no connections, it wasn't that bad but recently, starting from Jan'23, it has been a downward slide with days on end without internet connection and attempts to reach the technical assistance have been worse. Their telephone numbers have are impossible as I'd wait on the line for more than 45 minutes listening to their adverts with no assistance. The app isn't helpful either and there's no email that I can launch a complaint on. As I type this review, I've been without connection for more than 3 days even after multiple reboot attempts. I have also just instructed my bank to stop the debit order instructions that I gave them earlier. I jlhave for the past month been using data that I bought from Vodacom with a mobile wifi router and I'm never going to use Mweb, ever again.
