Mweb Internet solutions

Two weeks ago I started having problems with my internet access. Can not go on the internet at all. I paid every month for having this service never complained. Now I have logged a problem request to have my number changed and a new username and password to be sent. With all necessary documents filled and signed I am still waiting and new month is approaching. I have spoken to Moses Sima was of good help to direct me . But still awaiting on TSPT . VERY POOR SERVICE. THEY COULD NOT EVEN SEND EMAILS OUT TO ANOUNCE THAT THEY NO LONGER HAVE A OFFICE AND THEY ALL WORKING FROM HOME. AS I WAS INFORMED THAT A NEW COMPANY HAS BOUGHT MWEB . VERY POOR SERVICE FROM THIS NEW COMPANY.