TS
Tshegofaso S
1 reviews | Active since Apr 2026
01 Apr 2026, 08:55
Mweb internet
Mweb is nonsense you cannot get a hold of them, and i have cancelled my services in January and they called to confirm that yes i am canceling they did, yet still debiting i am tired of reversing my cash, DO NOT USE MWEB!!!
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Mweb's replyOfficial
01 Apr 2026, 10:54 Hello Tshegofaso.
We completely understand how frustrating it is to see your account still being debited after confirming your cancellation. This situation is not the seamless experience we aim to provide, and your time and effort to reverse these charges should not have been necessary. We have escalated this matter to our Cancellations Team, who will review your account thoroughly and email you directly with an update and the next steps as soon as possible.
Kind regards,
The Mweb Team
We completely understand how frustrating it is to see your account still being debited after confirming your cancellation. This situation is not the seamless experience we aim to provide, and your time and effort to reverse these charges should not have been necessary. We have escalated this matter to our Cancellations Team, who will review your account thoroughly and email you directly with an update and the next steps as soon as possible.
Kind regards,
The Mweb Team
Mweb's reply01 Apr 2026, 10:54
Official
Hello Tshegofaso.
We completely understand how frustrating it is to see your account still being debited after confirming your cancellation. This situation is not the seamless experience we aim to provide, and your time and effort to reverse these charges should not have been necessary. We have escalated this matter to our Cancellations Team, who will review your account thoroughly and email you directly with an update and the next steps as soon as possible.
Kind regards,
The Mweb Team
We completely understand how frustrating it is to see your account still being debited after confirming your cancellation. This situation is not the seamless experience we aim to provide, and your time and effort to reverse these charges should not have been necessary. We have escalated this matter to our Cancellations Team, who will review your account thoroughly and email you directly with an update and the next steps as soon as possible.
Kind regards,
The Mweb Team