1 reviews | Active since Nov 2020
MWEB in breach of providing a service but continue to debit our accounts even after we cancelled in May already
So we cancelled this facility in May 2020. My contract clearly stated that this is a month to month contract. Requested for our voicecontract several times to deaf ears.
Today I noticed that mweb have continued to debit my account after my cancellation of a service they did not provide and is in breach of. WHY SHOULD I PAY FOR A SERVICE THAT DID NOT WORK. THEIR TECHS WAS OUT WE AGREED WE DONT WANT THIS AND REQUESTED IT BE CANCELLED. Surely you stop billing immediatley when you are in breach of providing a service. You have debited my account repeatedly during a really strenious time of covid...
8 May 2020 637.55 30 June 549.00 31 July 549.00 31 Aug 549.00 30 Sept 1098.00 30 Oct 549.00 30 Nov 549.00 Please stop robbing people blindly during these tough times. I would like a credit with interest and this debit order cancelled immediately So upset.
