MWEB - IMPROVE YOUR STANDARDS.

I've been searching for better internet pricing for a couple of weeks now, and from what I could tell MWEB was the best as they had a special running for lower prices to all new members for a period of 6 months.

I've contacted MWEB twice now, and as soon as I start asking general questions that I would like answered as a new customer, my emails get ignored, my calls do not get returned and I have to be the one to follow up, which I've done with no response. I was going to contact MWEB again and ask for someone to contact me.

But, if service starts out this way, why would I put my faith in your company? How pathetic is it when a customer that is KEEN on joining you, has to literally run after you to provide you with business?

Trust me, if I could give this a zero-star rating I would.

I was looking forward to building a relationship with MWEB.